7F免費服務
FREE免費驗貨保證 Free Examination Service FREE免费验货保证
客戶在付款購買鑽石及相關貨品前,歡迎親臨我們的辦公室驗證所選之鑽石及貨品。客戶只需在AZUCENA網站挑選心儀的鑽石及戒指款式,然後透過網站與我們約晤,便可親身驗證每一項細節。 We are happy to present the diamonds to our customers for examination in person before the purchase. You can simply choose the diamonds and settings you like online, and we can meet in person to go over the details. 客户在付款购买钻石及相关货品前,欢迎亲临我们的办公室验证所选之钻石及货品。客户只需在AZUCENA网站挑选心仪的钻石及戒指款式,然后透过网站与我们约晤,便可亲身验证每一项细节。
FREE免費銘刻服務 Free Engraving Service FREE免费铭刻​​服务
了解到每對訂婚及結婚指環對新人來說,都有著特殊的意義,因此我們免費提供刻名服務,讓您的濃情厚意銘留於每對婚戒之上。 We understand that the engagement ring or wedding bands would have a special meaning. Complimentary engraving service would be offered to our customers to make the rings more meaningful. 了解到每对订婚及结婚指环对新人来说,都有着特殊的意义,因此我们免费提供刻名服务,让您的浓情厚意铭留于每对婚戒之上。
FREE免費專業清潔服務 Free Professional Cleaning Service FREE免费专业清洁服务
唯有最專業的器材,才能實現最佳的清潔效果;我們配備了專業的超聲波清洗機,可免費為購自AZUCENA的名貴珠寶進行徹底清潔,全然煥發名貴珠寶的新貌。如消費者想自行在家中清潔珠寶,亦可考慮選用經稀釋的溫和梘液及軟毛刷輕輕清洗。 We provide ultrasonic cleaning service for your purchased jewellery at Azucena Jewellery. For cleaning your jewellery at home, you can simply use warm soapy water and a soft toothbrush. 唯有最专业的器材,才能实现最佳的清洁效果;我们配备了专业的超声波清洗机,可免费为购自AZUCENA的名贵珠宝进行彻底清洁,全然焕发名贵珠宝的新貌。如消费者想自行在家中清洁珠宝,亦可考虑选用经稀释的温和枧液及软毛刷轻轻清洗。
FREE免費更改戒圈呎吋 Free Ring Size Alteration* Service FREE免费更改戒圈呎吋
為求在求婚的一刻能帶給對方心動的驚喜,所選之鑽戒大小,難免與實際有所出入;故此凡是購自AZUCENA的鑽戒,可於收據所示日期的6個月內免費專享更改戒圈呎吋服務。*
*註明: 免費更改戒圈呎吋服務並不適用於部分款式的戒指,包括以下款式: 全戒圍鑲鑽石、兩旁具有雕刻及特別設計。詳情請向店員查詢。
It is complimentary for the engagement ring for the first time within 6 months from the date of purchase as we understand it could be challenging to get the ring size correct if you want to keep the proposal or special occasion a surprise.
*Note: Free ring resizing is not applicable for some designs, including eternity rings (with diamonds all around), rings with carvings on the side, special design rings, and custom-made rings.
为求在求婚的一刻能带给对方心动的惊喜,所选之钻戒大小,难免与实际有所出入;故此凡是购自AZUCENA的钻戒,可于收据所示日期的6个月内免费专享更改戒圈呎吋服务。 *
*注明: 免费更改戒圈呎吋服务并不适用于部分款式的戒指,包括以下款式: 全戒围镶钻石、两旁具有雕刻及特别设计。详情请向店员查询。
FREE免費檢查服務 Free Inspection Service FREE免费检查服务
每款產自AZUCENA的高級珠寶,均選用優質的鑽石及物料精心訂製,盡力確保不會有瑕疵出現,故此能為客戶提供久遠的珍藏價值。如客戶對所選購之AZUCENA珠寶有任何質量的疑問,歡迎攜同珠寶親臨我們的辦公室進行免費檢查,如有任何相關修理費產生,我們會盡速提供報價。 Azucena strives to offer the finest pieces of jewellery to you. We expect our jewellery could bring you a long lasting value. Should you have any queries with the quality of the jewellery you bought from us, you are welcome to bring them back for a free examination. We will provide a fair quotation if any repair is needed. 每款产自AZUCENA的高级珠宝,均选用优质的钻石及物料精心订制,尽力确保不会有瑕疵出现,故此能为客户提供久远的珍藏价值。如客户对所选购之AZUCENA珠宝有任何质量的疑问,欢迎携同珠宝亲临我们的办公室进行免费检查,如有任何相关修理费产生,我们会尽速提供报价。
FREE 24/7客戶服務 Free 24/7 Customer Service FREE 24/7客户服务
客戶可以透過WhatsApp,全星期7日24小時向我們進行查詢;此外亦可利用電話、Facebook、電郵: cs@azucenajewellery.com與我們聯絡,我們定當盡快回覆。 Please reach out to us if you have any questions. We can be contacted through Facebook, Whatsapp, email (cs@azucenajewellery.com) and by phone. We will surely get back to you the soonest we can. 客户可以透过WhatsApp,全星期7日24小时向我们进行查询;此外亦可利用电话、Facebook、电邮: cs@azucenajewellery.com与我们联络,我们定当尽快回覆。
FREE免費電鍍戒指 Free Electroplating Service FREE免费电镀戒指
婚戒象徵一對新人身心靈完美的結合,如您所選購的AZUCENA婚戒或珠寶,在購買日起之3個月內因故弄污或刮花,我們可為您的婚戒提供免費檢查及翻新電鍍服務乙次,確保您和心愛的鑽戒珠寶均能以最佳狀態示人。但請注意,並非所有鑽飾珠寶均適合重新電鍍,我們會提供專業意見以供參考。 The wedding bands are the symbol of the perfect union of the hearts and souls. To ensure your wedding bands and bridal jewellery can be at top shape on your big day, every purchase of the wedding bands and/or bridal jewellery is entitled to one time service of free inspection and free electroplating within 3 months from the date of purchase in case of heavy stains or scratches. Please be reminded that not all kinds of jewellery are suitable for the re-electroplating. Our specialist will give you free advice on the spot. 婚戒象征一对新人身心灵完美的结合,如您所选购的AZUCENA婚戒或珠宝,在购买日起之3个月内因故弄污或刮花,我们可为您的婚戒提供免费检查及翻新电镀服务乙次,确保您和心爱的钻戒珠宝均能以最佳状态示人。但请注意,并非所有钻饰珠宝均适合重新电镀,我们会提供专业意见以供参考。
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